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Privacy Policy

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TRUSTe

Effective June 1, 2007

Privacy Policy Table of Contents

Our Commitment to Privacy

Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

Paper-Check.Com, LLC is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, non-profit organization whose mission is to enable individuals and organizations to establish trusting relationships based on respect for personal identity and information by promoting the use of fair information practices. This privacy statement covers the site www.papercheck.com because we want to demonstrate our commitment to our users' privacy, we have agreed to disclose our privacy practices and have them reviewed for compliance by TRUSTe.

If users have questions or concerns regarding this statement, you should first contact info@papercheck.com. If you do not receive acknowledgment of your inquiry or it is not satisfactorily addressed, you should then contact TRUSTe through the TRUSTe Watchdog Dispute Resolution Process. TRUSTe will serve as a liaison with the Web site to resolve users concerns.

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The Information We Collect

This notice applies to all information collected or submitted on the Papercheck.com website. On some pages, you can order services, make requests, and register to receive materials. The types of personal information collected on these pages are:

  • Name
  • Address
  • Email address
  • Phone number
  • Credit/Debit Card Information

On some pages, you can submit information about other people. For example, if you believe Papercheck's editing and proofreading services would be useful to a peer, you can elect to send our general information to them via email. Your friend may contact us at info@papercheck.com to request that we remove this information from our database. In this circumstance, the types of personal information collected are:

  • Name
  • Email Address
  • Phone Number
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Choice/Opt-out

We provide you the opportunity to 'opt-out' of having your personally identifiable information used for certain purposes, when we ask for this information. For example, if you purchase our editing service but do not wish to receive any additional marketing material from us, you can indicate your preference in your account profile.

If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at info@papercheck.com. We offer an opportunity to opt-out of certain communications on your account profile page.

You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.

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The Way We Use Information

We use the information you provide about yourself when placing an order only to complete that order, fulfill the requested services, and send communications related to our service if you register (for example, we may send a ‘thank you’ package for your patronage, or provide a newsletter). We do not share this information with outside parties except to the extent necessary to complete that order. Typically, we share the necessary information to our editors in order to proofread your documents.

We use the information you provide about other people when we send information to them. For example, in our “referral” function we store this information to track the success of the referrals, and send a one-time invitation. We do not share this information with outside parties except to the extent necessary to provide the requested information. We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals. To accomplish this type of analysis we use both cookies and log file data.

Some of our business partners (e.g., advertisers) use cookies on our site. We have no access to or control over these cookies. This privacy statement covers the use of cookies by Paper-Check.Com, LLC on www.papercheck.com only and does not cover the use of cookies by any advertisers.

Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information, except to prevent fraud.

A cookie is a piece of data stored on the user's computer tied to information about the user. We use both session ID cookies and persistent cookies for navigation and browser session maintenance and to understand traffic patterns generally on our site. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user's hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions. Session ID cookies are not tied to your personal information.

From time-to-time we may provide you the opportunity to participate in contests or surveys on our site. If you participate, we will request certain personally identifiable information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code). We may use a service provider to conduct these surveys or contests for us; that company is not permitted to use personally identifiable information for any other purpose.

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.

If you post a testimonial or blog on this Web site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of this site, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit on this site.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

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Service Providers

We use Authorizenet.com to provide credit card processing on our site. When you sign up for editing services, we will share billing information as necessary for the third party to provide that service.

Links to Other Sites

This Web site contains links to other sites that are not owned or controlled by Paper-Check.Com, LLC. Please be aware that we, Paper-Check.Com, LLC., are not responsible for the privacy practices of such other sites.

We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information.

This privacy statement applies only to information collected by this Web site.

Our Commitment to Data Security

The security of your personal information is important to us. When you enter sensitive information (such as credit card number and/or social security number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). To learn more about SSL, go to http://www.verisign.com.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions about security on our Web site, you can send email us at support@papercheck.com.

Our Commitment to Children's Privacy

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we know are under 13, and no part of our website is structured to attract anyone under 13.

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How to Access or Correct Your Information

You can access all your personally identifiable information that we collect online and maintain by logging in to your Papercheck account and clicking on ‘user profile’ over the SSL or secured socket layer. All information sent to https://www.papercheck.com in an SSL session is encrypted, protecting against disclosure to third parties. We use this procedure to better safeguard your information.

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

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Changes in this Privacy Statement

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

How to Contact Us

Should you have other questions or concerns about these privacy policies, please call us at (866) 693-3348 or send us an email at info@papercheck.com.

Mailing Address: Physical Address:
Paper-Check.Com, LLC. Paper-Check.Com, LLC.
P.O. Box 642 71 Stevenson Street, Suite 446
Half Moon Bay, CA 94019 San Francisco, 94105
 
Alternate Phone Number: (415) 655-6749
 

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