Frost & Sullivan Reduces Editing Backlog, Delivers Flawless Research Reports Thanks to Papercheck
SAN FRANCISCO, CA — (MARKET WIRE) — April 13, 2012 — Frost & Sullivan, a widely recognized leader in the information services and consulting industry with over 40 global offices and more than 1,800 industry analysts, produces over 800 in-depth market, economic and technical research reports each year. To ensure that these reports communicate clearly, succinctly and flawlessly, Frost & Sullivan needed a proofreading partner. Frost & Sullivan selected Papercheck to deliver professional copyediting and editing services in the summer of 2011.
"What we don't want to do is lose credibility with a client because we flubbed something in the details," said Dan Goldenberg, senior vice president and global quality leader at Frost & Sullivan. "Our analysts are in 22 countries, and in many of these places English is not their first language. Editing is critical."
Goldenberg originally brought Papercheck on board to help the in-house editorial team decrease a report backlog. "We instituted new editorial review processes and our backlog went from two weeks to two months in a matter of weeks," said Goldenberg. "We had $30K [worth of] reports sitting in a two-month backlog — not a very cost-effective situation."
To help decrease Frost & Sullivan's backlog, Papercheck was editing 25–30 research reports a week, averaging 120–130 PowerPoint slides each — upwards of 3,900 slides every week. "We signed on with Papercheck to help get our research report backlog back on track. But the benefits of working with an outside editing service, and Papercheck in particular, go far beyond just helping out in a pinch," said Goldenberg.
Papercheck now serves as Frost & Sullivan's virtual editorial team. Beyond spelling and grammar, Papercheck reviews all documents for stylistic consistency, clarity, sentence structure and punctuation. Papercheck also helps Frost & Sullivan meet deadlines that might otherwise be tough to handle thanks to their quick turnaround and 24/7 availability.
"Papercheck is incredibly responsive," said Goldenberg. "It's great when you have a partner you can count on. Their service is one of the few things I don't have to worry about."
About Frost & Sullivan:
Frost & Sullivan, founded in 1961, has more than 40 global offices with over 1,800 industry consultants, market research analysts, technology analysts and economists. Their mission is to research and analyze new market opportunities for corporate growth. We are the world leader in growth consulting and the integrated areas of technology research, market research, economic research, corporate best practices, training, customer research, competitive intelligence and corporate strategy. For more information, visit www.frost.com.
Learn how Papercheck's editing services provide Frost & Sullivan with clear, succinct and flawless reports at http://www.papercheck.com/frost-sullivan-proofreading-case-study.pdf.
Papercheck® is a San Francisco-based company that offers document editing and proofreading services to businesses large and small over the Internet (www.papercheck.com). The firm's global network of editing and proofreading professionals delivers top-quality services at reasonable prices and with fast turnaround times.
Source: Papercheck, LLC